When ordering a new dryer or repair we strongly recommend saving the box use to send the dryer back to us for repair/cleaning. Our boxes and packaging are specifically designed for our dryers and protect the dryer properly in shipping. If you do not have a box we can send you one. We do not charge for the box but we do charge the shipping at time of repair. (See Below) Alternatively if you would like to get your own box you may do so. However, we recommend packing it well to avoid expensive damage to your dryer. You may also take the dryer to a shipping store and they will pack and ship the dryer for you. We also do not charge any additional fees to clean the stand and legs if you wish to send them back as well.
When packing the dryer please include a note with your information and a brief description of any problems with the dryer.